Refund Policy

At Ambie, your satisfaction is our top priority. We stand by the quality of our product and offer a 30-day satisfaction guarantee to ensure you feel confident with your purchase.

Returns and Refunds

Due to the nature of our product, we are unable to accept returns or provide refunds for food supplements once they have been opened or used. We maintain strict quality control standards to ensure that every item you receive meets the highest quality, freshness, and safety criteria.

However, if your order arrives damaged, defective, or if you receive the incorrect item, please contact us immediately at hello@beambie.com so we can make it right. Depending on the situation, we may offer a replacement or a full refund.

Conditions for Replacement or Refund

• Damaged or Defective Items: Please contact us within 3 days of receiving your order. Include photos and a brief description of the issue for a swift resolution.

• Incorrect Item: If you receive the wrong item, notify us within 3 days of delivery, and we’ll send you the correct product at no cost.

30-Day Guarantee

If for any reason you’re not satisfied with your Ambie purchase, you can contact us within 30 days of receiving your order to request a refund or replacement. To be eligible, the product must remain unopened, unused, and in its original packaging. You will need to provide a receipt or proof of purchase.

European Union Consumer Rights

In accordance with EU consumer protection laws, you also retain the right to cancel or return your order within 30 days from the date of receipt if the product remains unopened and unused.

For any questions about your order or our refund policy, please reach out to hello@beambie.com — our team is here to help.